About Us

For those who are currently involved in IT or desire to become involved with the industry, TrainACE is the established and award-winning training organization that provides excellent customer experiences, unbeatable prices, and high-quality training. We have a long-standing history of customer satisfaction as evidenced by our online reviews, and we pride ourselves on being able to provide top-quality education at a fantastic value.

TrainACE was founded in Greenbelt, MD in 2001 by Ralph Sita, Jr. CPA and it has grown since then to become one of the most highly-respected IT training organizations in the industry. We are proud to be an American small business.

TrainACE has training locations in the D.C. Metro area: Greenbelt, MD, Virginia, and the Fort Meade Area in Hanover, Maryland. We offer instructor-led, online and custom-on site training.


Mission, Guarantee, and Values

Mission

To provide the information technology community with skills and expertise on the most technologically advanced concepts in the Information Technology and Cyber Security industries.

Guarantee

To provide a high-quality learning experience unmatched in pricing and value.

Our Values

  1. Consider the customer experience first.
  2. Act with integrity.
  3. Listen to and empower the associates.
  4. Actively seek and communicate innovative ideas.
  5. Build and nurture partner relationships.
  6. Be accountable.

Review our Capabilities Statement to learn more


Our Instructors

Our team of highly-educated expert instructors helps our students master the concepts necessary for dominance in the IT industry. Learn more about our instructor team.

Learn more about our instructors


Leadership

Founder and CEO: Ralph P. Sita, Jr., CPA

Ralph oversees all operations, financial data and corporate strategy at TrainACE. He is a graduate of the University of Maryland and has been an active CPA for over 25 years. A successful entrepreneur, Ralph started his first business in 1993. Ralph has a passion for management, technology, and business operations and it shows through the work he accomplishes here at TrainACE. On the rare occasions that Ralph is not at TrainACE, you can usually find him with his family or occasionally on the golf course honing his game.

General Manager: John Walther

John manages all aspects of operations and training here at TrainACE. He is a graduate of the University of Maryland, College Park with a degree in Communications and has 18 years of technical training, IT technical support experience and extensive experience supporting network technologies.  John has also been a Microsoft Certified Trainer since 2002, and a Cisco Certified Systems Instructor since 2005 and holds multiple IT certifications. Originally from Rockville, Maryland, John is very familiar with the DMV area and all it has to offer.

 

Director of Strategic Accounts: Asante Shakuur

Asante manages the sales team and is responsible for growing TrainACE’s government and commercial book of business. Asante has a Bachelor of Science degree in Public and Environmental Affairs from Indiana University and has over 20 years of experience in higher-ed, leadership development, partnership development and account management. Asante enjoys traveling, reading, all things outdoors and hopes to one day drive from DC to LA.

Director of Marketing: Paul Ricketts

Paul manages all of TrainACE’s marketing activities and is responsible for developing a fully integrated marketing strategy that focuses on putting our students first.  Paul is a graduate of Oxford Brookes University, England where he earned his Bachelor of Science (Hons) in Computing and Cartography. Paul has experience in a wide range of industries, with a focus on Marketing, Analytics, and Technology. Paul is originally from England but is currently settled in Greenbelt, MD. He spends much of the winter hanging out at the Herbert Wells Ice Rink, where his son plays hockey and spends the rest of his spare time traveling, writing and dabbling in photography.


Team Members

Joe Coughlan: Program Manager

Joe is a Program Manager for TrainACE.  He brings our students an in-depth knowledge of the “DMV” (District, Maryland and Virginia) IT training and certification marketplace. Joe is also a member of the SharePoint Users Group of DC, the SharePoint Users Group of Loudoun County and the IAMCP (International Association of Microsoft Channel Partners). In the evening, Joe is an Adjunct Instructor at the University of Phoenix. A native of the Jersey Shore, Joe surfs when the waves are “tubing.”


Jerry Kravetzker: Senior Account Manager

Jerry is a Program Manager for TrainACE and works throughout DC, Maryland and Virginia area. Jerry has earned his Bachelors of Science degree in Biological Sciences from Wayne State University (Detroit). He has worked for some technology training companies, eventually focusing on the emerging cybersecurity training market for the past ten years and brings a focus on maintaining the highest levels of customer service and support. Jerry, who is an honorably discharged US Navy veteran, lives with his wife in Mt. Airy, Maryland, near his children and grandchildren, and enjoys cooking, physical activity, watching movies, and traveling.

Rico Cody: Military Program Manager

Rico is a retired Lieutenant Colonel, who served in the Air Force for 25 years as a Communications and Cyber Officer. He has a Bachelor of Science in Computer Science from Fayetteville State University and a Master of Science in Network Security from Capitol Technology University. Rico has a diverse breadth and depth in IT starting as a network engineer to being an Air Force Unit Commander leading hundreds of technicians to provide end to end IT services for thousands of customers. Rico currently holds 13 certifications including the following: CISSP, CISM, CASP, Sec+, Net+, C|EH, E|CSA, E|CHFI, PMP, ITILv3, and LSSBB.

Pam Hasson: Project Coordinator

Pam is the Project Coordinator for AWS Marketplace's video tutorials. Pam has a degree in Finance and Marketing from Temple University in Philadelphia, PA. Her background is in the entertainment industry, managing all aspects of corporate contracts, with a focus on customer service and the customer experience. Originally from Central Pennsylvania, she has been a longtime resident of Howard County, MD. Outside of work, she enjoys spending time with her three daughters, cooking, and being outdoors.

Curtis Lear: System Administrator

Curtis is responsible for TrainACE’s evening IT support and administration, the classroom setup, and overseeing our PearsonVUE testing center.

Curtis is a United States Air Force government contractor with a focus on monitoring and reporting anomalies within the I.T department’s infrastructure. He is from Columbus, Ohio, and has a well-versed background in the IT field stemming from high school technology courses. In his free time, Curtis like volunteering for under privileged animal shelters and assisting non-profits with the upkeep of low-income communities.


Frederick Quaye: System Administrator

Frederick is responsible for TrainACE’s IT support and administration, classroom setup, and overseeing our PearsonVUE testing center. Frederick is a disabled veteran who served in the US Marines and the National Guard for 12 ½ years as PMI and as a Heavy Military Truck Driver. He is from Washington, District of Columbia, and has a well-versed background in the IT field. In his free time, Frederick loves to play music, enjoys playing soccer and basketball. He also teaches people how to shoot and loves to cook for friends and family.

 


Promotions

Promotions are provided, when applicable, to Individual enrollments paying full price for training. Government employees are not eligible for promotions from TrainACE, as that may be interpreted as a gift for future business. Exceptions are made if the promotion’s value is $20 or less.


Exam Scheduling Policy

TrainACE provides a testing environment for individuals who register to take exams with Pearson VUE and Microsoft. Please note that while exams are scheduled online through the exam provider, it is essential to contact TrainACE to confirm your testing appointment. In the case of holidays, inclement weather or weekends, TrainACE may have an amended schedule for testing. We are not responsible for unconfirmed appointments in which the individual visits our testing center on a day that we are closed. Please be sure to contact a representative to ensure that your appointment is confirmed as scheduled.


Tax Information

DUNS #:   040188315
Federal ID #:   52-2331811
Cage Code:   44P59


Request Class Information

Sign Up For a Test

(link to the Pearson VUE website to schedule an exam date at our testing center. You will be required to create an account, if you have not done so already.)


*TrainACE courses are not regulated by the Maryland Higher Education Commission and are designed for professionals wanting to update their skillsets.*

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