Class Schedule

Why You Should Take Outlook 2013 Intermediate:

TrainACE Outlook Intermediate training takes your basic knowledge of how to use Microsoft Outlook 2013 and shows you how to make optimum use of all the tools within the software.

Most people see Outlook as a basic email manager and rarely go deeper into the tools available in it. But Microsoft Outlook 2013 is actually an incredibly rich and powerful personal information manager, allowing you to track your projects, maintain contact information, and track all your incoming tasks, appointments, and emails in one place.

Our Instructor Led Training - Microsoft Outlook 2013 Intermediate & Advanced - will teach you how to make optimal use of the software. We'll show you how to customize Outlook, use Quick Steps, create Folder pane shortcuts, customize the Navigation bar, customize messages and signatures, and set up automatic replies. You'll also learn how to use filters, and apply categories, as well as how to work with notes and Journal entries.

Audience and Prerequisites:

This course will be useful to anyone who uses Microsoft Outlook 2013 and desires a better understanding of how to configure it to optimize their office efficiency. There are no specific prerequisites for this course but completion of Microsoft Outlook 2013 Basic or equivalent experience is beneficial.


Microsoft Outlook 2013 Intermediate/Advanced is one of several MS Office classes that will prepare you for the Microsoft Office Specialist (MOS) certification.

Skills and Concepts:

Unit 1: Customizing Outlook

  • Topic A: The Outlook environment
  • Topic B: General options and account settings
  • Topic C: Quick Steps
  • Topic D: The Folder pane and Navigation bar

Unit 2: Customizing messages

  • Topic A: Message appearance
  • Topic B: Signatures
  • Topic C: Voting buttons
  • Topic D: Out-of-office messages

Unit 3: Mailbox organization and management

  • Topic A: Setting rules
  • Topic B: Managing your mailbox

Unit 4: Organizing items

  • Topic A: Folders
  • Topic B: Searching
  • Topic C: Advanced filtering
  • Topic D: Categories

Unit 5: Notes and Journals

  • Topic A: Recording information with notes
  • Topic B: Tracking activities with the Journal

Unit 6: Collaboration

  • Topic A: Sharing your calendar and contacts
  • Topic B: Staying informed with RSS


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