TrainACE offers ITIL training in Greenbelt, MD ans Ashburn, VA. ITIL Service Management Foundations v3 is the ITSM intro-level course intended for IT professionals who are responsible for developing, supporting, managing and operating application-based IT services and infrastructure-based IT services.
ITIL Training in Maryland, Washington D.C. or Northern Virginia
TrainACE offers training on the ITIL (Information Technology Infrastructure Library) Foundations Certification to groups, companies, government agencies and organizations at our two training locations in the D.C. Metro area: Ashburn, VA and Greenbelt, MD.
Classroom-Based ITIL Training Cost: $1,795 Per Enrollment (Includes Exam)
All Times Listed in Eastern Standard Time (EST)
|Greenbelt, MD||Mon - Weds||8:30am - 5:00pm||02/26/2018||02/28/2018|
|Greenbelt, MD||Mon - Weds||8:30am - 5:00pm||04/30/2018||05/02/2018|
|Ashburn, VA||Mon - Weds||8:30am - 5:00pm||05/07/2018||05/09/2018|
|Greenbelt, MD||Mon - Weds||8:30am - 5:00pm||06/04/2018||06/06/2018|
Custom Training For Your Organization
Does your organization have special training needs? Let us know! We'll put together a customized training course proposal targeted to the specific needs of your staff. Select your ideal start-date, your location preference and your equipment requests and we will gladly compose a training plan for your company quickly and free of any obligation.
Topics & Concepts Covered in ITIL Training Include:
- Service lifecycle approach and the 5 key phases (core ITIL books) of the model
- Goals, objective, value and purpose to the business of the 5 phases
- Outlining of the relationship between the ITIL phases and processes
- ITIL’s five operational processes, single function, five tactical processes
Recommended Training Audience and Prerequisites
IT professionals, business managers or business process owners in an organization that operates according to ITIL®. There are no required prerequisites for this course.
ITIL Certification Requirements
There is one 40 question exam required for this certification. In order to pass, you must answer 65% correct.
TrainACE is an authorized reseller of the Logical Operations ITIL Accredited Courseware