Class Schedule

LocationDaysStartEndTime
AshburnMon - Fri12/06/201812/21/20188:30am - 5pm
GreenbeltMon - Fri12/06/201812/21/20188:30am - 5pm
GreenbeltTues | Thurs12/13/201803/12/20196pm - 10pm
GreenbeltMon - Fri01/03/201901/18/20198:30am - 5pm
GreenbeltSaturday01/12/201903/30/20198:30am - 5pm
AshburnMon - Fri01/16/201902/01/20198:30am - 5pm
GreenbeltMon | Wed01/28/201904/22/20196pm - 10pm
GreenbeltMon - Fri01/31/201902/15/20198:30am - 5pm
AshburnMon - Fri02/13/201903/01/20198:30am - 5pm
GreenbeltMon - Fri03/07/201903/22/20198:30am - 5pm
AshburnMon - Fri03/14/201903/29/20198:30am - 5pm
GreenbeltMon - Fri04/04/201904/19/20198:30am - 5pm
AshburnMon - Fri04/18/201905/03/20198:30am - 5pm
GreenbeltMon - Fri05/02/201905/17/20198:30am - 5pm
AshburnMon - Fri05/09/201905/25/20198:30am - 5pm
GreenbeltMon - Fri06/06/201906/21/20198:30am - 5pm
AshburnMon - Fri06/13/201906/28/20198:30am - 5pm

Why Take A+/Net+ Training?

CompTIA A+ certification is the foundation for your IT career. This course provides the skills and training you need to troubleshoot technology problems across a wide range of networks, operating systems, and device types. With a focus on supporting and troubleshooting PC and mobile operating systems, configuring networks with internet access and client device networking, this is a vendor-neutral certification making your knowledge applicable everywhere.

CompTIA Network+ Certification is a baseline standard for assessing an individuals understanding of IT security and network administration. Created and administered by CompTIA this certification is recognized worldwide and is a starting point for anyone looking to build a career in network administration. It is also a stepping stone to other branches of IT including cybersecurity. As a Platinum Partner to CompTIA, TrainACE offers high-quality, instructor-led training for Network+, preparing students to pass the certification.

Successful candidates learn the skills and knowledge to take customer requirements and assemble components, install, configure and maintain devices, and software for end users. Our hands-on approach will give you the confidence to handle basic networking and security/forensics. It will also teach you to properly safely diagnose, resolve and document common hardware and software issues. Key to roles utilizing the A+ certification is the ability to troubleshoot issues, provide appropriate help-desk support, and to comprehend the fundamentals of virtualization, desktop imaging, and deployment, all of which we teach in-class.

In job opportunities that the A+ course prepares you for, it is essential that you have the confidence to handle real-world situations. TrainACE’s uniquely hands-on approach prepares you for those practical, real-world situations, as well as how to pass the certification exams.

Prerequisites:

CompTIA A+ is an entry-level certification which provides a great starting point for a career in IT. There are no prerequisites for taking the CompTIA A+ certification exam.

Folk with some basic computer knowledge and skills will find this course a little easier than those with none. The course is not a walk in the park but with a commitment and determination, you will be successful, even if you are new to the industry.

Network+ often goes hand-in-hand with A+ certification when it comes to getting a job in the IT industry. Many organizations see both qualifications as a must have for their entry-level IT positions. But as important as the certification is, being able to put your technical learning into practical use is important. TrainACE Network+ classes have a high percentage of hands-on learning as part of the training experience. The result is that you are prepared to take action in the real world as well as pass the technical exams.

Exam and certification Requirements:

To become A+ Certified, you must pass two exams: 901 and 902. TrainACE’s A+ training course will prepare you for both.

Current exam number 220-901 and 220-902

  • Maximum of 90 questions per Exam
  • Time Length 90 minutes per Exam
  • Passing Score 901 675 and 902 700
  • Format Multiple Choice and Performance-Based Questions

Current exam number N10-007

  • Maximum of 90 questions
  • Time Length 90 minutes
  • Passing Score 720
  • Format Multiple Choice, Drag and Drops and Performance-Based Questions

Related Careers:

Job titles that CompTIA A+ will prepare you for:

IT Support Specialist

  • Service Desk Technician
  • Help Desk Technician
  • IT Operations Technician
  • Desktop Support Technician
  • PC and Hardware Repair

Skills and Concepts for CompTIA A+:

Module 1 / Peripheral Devices

Motherboard Components

  • System Case Types
  • Disassembling a PC
  • Motherboard Layout and Sizes
  • Bus Architecture
  • Motherboard Components
  • Expansion Slots
  • Labs - Identifying PC Components

Connection Interfaces

  • I/O Ports and Cables
  • USB Ports
  • Other Port Types
  • Wireless Ports
  • Expansion Cards
  • Input Devices
  • Installing and Configuring Peripherals

Display Devices

  • Display Device Types
  • Comparing Display Devices
  • Modern Display Connectors
  • Other Display Connectors
  • Video Cards
  • Touchscreens and Digitizers
  • Troubleshooting Display Problems

Audio and Multimedia Devices

  • Audio Devices
  • Imaging Devices
  • Multimedia Devices
  • Labs - Identifying PC Ports, Connecting Peripheral Devices, Upgrading the Graphics Adapter

Removable Storage Devices

  • Storage Devices
  • Storage Adapters and Cables
  • Installing Storage Devices
  • Optical Disc Drives
  • Flash Drives
  • Tape Drives

Module 2 / System Components

Mass Storage Devices

  • Hard Drives
  • Solid State Drives
  • Troubleshooting Hard Drives
  • Installing RAID Arrays
  • Troubleshooting RAID
  • Labs - Adding Storage Devices

System Memory

  • Random Access Memory (RAM) Types
  • RAM Configurations
  • Installing and Upgrading Memory
  • Labs - Upgrading Memory

Processors

  • Central Processing Unit (CPU)
  • CPU Architectures
  • Other CPU Features
  • CPU Packaging
  • Cooling Systems
  • Installing and Upgrading CPUs

BIOS and UEFI

  • BIOS and UEFI System Firmware
  • Configuring Component Properties
  • Configuring Devices and Boot Properties
  • Diagnostics and Monitoring
  • Configuring BIOS Security
  • Upgrading Firmware
  • Labs - System Setup

Power Supplies

  • Electrical Circuits
  • Power Supply Unit (PSU)
  • Connector Types and Voltages
  • Installing a Power Supply Unit

Custom Configuration

  • Configuring Computers for Business
  • Configuring Computers for Home Use

Module 3 / Troubleshooting and Mobile Devices

Troubleshooting System Components

  • Troubleshooting Basic Hardware Problems
  • Troubleshooting Power Problems
  • Troubleshooting POST
  • Troubleshooting Motherboard Components
    • Labs - Removing and Installing FRUs, Testing Hardware Components, Diagnosing System Errors

Laptops

  • Laptop Types
  • Laptop Features
  • Laptop Expansion Options
  • Laptop Power Supplies

Mobile Devices

  • Mobile Device Types
  • Mobile Accessories and Ports

Troubleshooting Mobile Devices

  • Laptop and Mobile Disassembly
  • Upgrading Laptop FRUs
  • Upgrading Laptop System Components
  • Troubleshooting Mobile Displays
  • Troubleshooting Mobile Connectivity Issues
  • Troubleshooting Laptop Power Troubleshooting Other Mobile Issues
  • Labs - Removing and Installing Laptop FRUs

Module 4 / Printer and Network Hardware

Printers

  • Printer Types
  • Laser Printers
  • Inkjet Printers
  • Impact Printers
  • Thermal Transfer Printers

Configuring Printers

  • Installing Printers
  • Configuring Printers
  • Sharing and Networking Printers
  • Labs - Installing a Printer

Troubleshooting Printers

  • Routine Printer Maintenance
  • Maintaining Laser Printers
  • Maintaining Other Printer Types
  • Troubleshooting Print Errors
  • Troubleshooting Print Defects
  • Labs - Printer Maintenance

Network Architectures

  • Basic Network Concepts
  • Network Topologies
  • The OSI Model
  • Types of Network

Ethernet Networks

  • OSI Model Physical Layer
  • Twisted Pair Cabling and Connectors
  • Installing and Testing Network Cables
  • Fiber Optic Cabling and Connectors
  • Coaxial Cabling and Connectors
  • OSI Model Data Link Layer
  • Network Cards
  • Hubs, Bridges, and Switches
  • Troubleshooting Wired Links
  • Ethernet over Power
  • Labs - Connecting to a Switch

Module 5 / Networks

Wireless Networks

  • Wireless Network Devices
  • Wi-Fi Standards
  • Wireless Network Security
  • Configuring a SOHO Access Point
  • Troubleshooting Wireless Links

Internet Connections

  • Internet Connection Types
  • Legacy Internet Access Methods
  • Broadband Internet Access Methods
  • Wireless Internet Access Methods
  • Labs - Connecting to an Access Point

Internet Protocol

  • OSI Model Network Layer
  • The TCP/IP Suite
  • Internet Protocol and IP Addressing
  • Subnet Masks
  • Configuring IP
  • Classless Addressing
  • Troubleshooting IP
  • IP Version 6

Routers and Firewalls

  • IP Routing Basics
  • TCP and UDP Ports
  • Configuring a SOHO Router Firewall

Troubleshooting Networks

  • Domain Name System (DNS)
  • Internet Application Services
  • File and Printer Sharing Services
  • Remote Terminals and Network Management
  • Labs - Troubleshooting a Network

 

Module 1 / Supporting Windows (1)

Windows Operating System

  • What is an Operating System?
  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows Vista
  • Windows System Requirements
  • Windows Upgrade Paths
  • Labs - The Windows Desktop (Windows 8.1 / Windows 10), Hyper-V, Virtual Machines, and Windows 7

Administration Tools

  • Control Panel and System Properties
  • User Account Control
  • Administrative Tools
  • Command Prompt and Text Editors
  • File Explorer
  • Shut Down
  • Windows Registry
  • Labs - System Administration Tools

Managing Storage

  • Disk Partitions
  • File Systems
  • Disk Management Tool
  • Adding Arrays (Dynamic Storage)
  • Drive Status
  • Command Line Disk Management
  • Mount Points and Disk Images
  • Labs - Disk Management

Managing Files

  • File Explorer
  • OneDrive
  • Navigating Directories using a Command Prompt
  • File Management using a Command Prompt
  • Labs - File Management

Managing Applications

  • Managing Software
  • Managing Services
  • Msconfig
  • Task Manager
  • Windows 8 Task Manager
  • Labs - Application Management

 

Module 2 / Supporting Windows (2)

Managing Devices

  • Configuring Hardware
  • Device Manager
  • Display and Sound Settings
  • Power Options
  • Labs - Device Management

Managing Performance

  • Viewing System Information
  • Performance Monitor
  • Advanced System Properties
  • Labs - System Management and Performance

Troubleshooting Windows

  • Troubleshooting Models
  • Troubleshooting Procedures
  • Event Viewer
  • Windows Troubleshooting Tools
  • Troubleshooting Windows Errors
  • Troubleshooting Application Errors
  • Labs - Event Viewer

Managing Users

  • User and Group Accounts
  • Managing User Accounts

Installing Windows

  • Windows Installation Overview
  • Installation Boot Methods
  • Preparing the Hard Disk
  • Completing an Attended Installation
  • Options for Deploying Windows
  • Labs - Installing Windows 8, Installing Windows Vista

 

Module 3 / Supporting Windows (3)

Troubleshooting Boot Problems

  • BIOS and UEFI
  • Troubleshooting Boot Problems
  • System Restore
  • Advanced Boot Options Menu
  • System Repair and Reinstallation
  • Labs - Boot Troubleshooting, Advanced Recovery Options

Maintenance and Backup

  • Disk Maintenance Utilities
  • Task Scheduler
  • Patch Management
  • Data Backup
  • Restoring User Profiles
  • Labs - Windows Maintenance Tasks

Threats and Vulnerabilities

  • Security Fundamentals
  • Security Policies
  • Social Engineering
  • Network Footprinting and Fingerprinting
  • Network Attack Strategies
  • Vulnerabilities and Zero-day Attacks
  • Password Attacks

Viruses and Malware

  • Types of Malware
  • Anti-Virus Software
  • Malware Symptoms
  • Researching Malware
  • Quarantine and Remediation
  • Preventing Malware Infections
  • Security Center and Windows Defender
  • Labs - Anti-Virus Software

Securing Workstations

  • Digital Security
  • Authentication
  • Password and Account Policies
  • Workstation Security
  • Physical Security
  • Labs - Account and Password Policies

Securing Data

  • Data Policies
  • Corporate Security Policy
  • Incident Response Policies
  • Data Encryption
  • Data Disposal Methods

 

Module 4 / Supporting Windows Networks

Configuring Network Connections

  • Network Card Properties
  • Establishing Networking Connections
  • Configuring Internet Protocol (IP)
  • Establishing Internet Connections
  • Remote Access Utilities

Securing Network Connections

  • Configuring the Browser
  • Network and Host Firewalls
  • Windows Firewall
  • Securing SOHO Networks
  • Labs - Network Connections and Windows Firewall

Configuring Shared Resources

  • Domains
  • Workgroups and Homegroups
  • Configuring File and Folder Sharing
  • NTFS File and Folder Permissions
  • Labs - Windows Homegroup Networking

Virtualization and Services

  • Virtualization Basics
  • Purposes of Virtual Machines
  • Security Requirements
  • Cloud Concepts
  • Networked Host Services
  • Labs - Windows Domain Networking

 

Module 5 / Linux, OS X, and Mobile OS

Linux Operating System

  • Linux Distros and Shells
  • Linux Disk and File Management
  • Securing a Linux File System
  • Managing Linux User Accounts
  • Linux Software and Patch Management
  • Troubleshooting Linux OS
  • Labs - Installing and Configuring Linux

OS X

  • Apple Macs and OS X
  • OS X File Management
  • OS X Users and Passwords
  • OS X Software Management
  • OS X Networking
  • OS X Diagnostic Utilities
  • OS X Troubleshooting

Mobile Operating Systems

  • Android, iOS, and Windows Mobile
  • Features of Mobile Operating Systems
  • Cellular Data Networks
  • Wi-Fi and Bluetooth Networks
  • Mobile Device Synchronization

Mobile OS Security and Troubleshooting

  • Mobile OS Security
  • Mobile OS Access Control
  • Mobile OS Policies
  • Mobile OS Troubleshooting Tools
  • Troubleshooting Mobile OS Issues
  • Troubleshooting Mobile Wireless Issues
  • Troubleshooting Mobile Security Issues

Safety and Environmental Procedures

  • Local Government Regulations
  • Electrical Safety
  • Cable Management and Lifting Techniques
  • Component Handling
  • Environmental Controls
  • Power Problems
  • Disposal and Recycling
  • Labs - Implementing an Anti-ESD Service Kit, Cleaning and Preventive Maintenance

Skills and Concepts for CompTIA Network+:

Module 1 / Local Area Networks

Topologies and the OSI Model

  • Key Features of Networks
  • Network Topologies
  • The OSI Model
  • Physical Layer
  • Data Link Layer
  • Network Layer
  • Transport Layer
  • Upper Layers
  • OSI Model Summary
  • Labs
    • VM Orientation

Ethernet

  • Transmission Media
  • Media Access Control
  • Broadcast Domains
  • Ethernet Frames
  • Ethernet Deployment Standards
  • MAC Addressing
  • Address Resolution Protocol (ARP)
  • Packet Sniffers
  • Labs
    • Configuring Ethernet Networking

Hubs, Bridges, and Switches

  • Hubs and Bridges
  • Switches
  • Switch Interface Configuration
  • Spanning Tree Protocol (STP)
  • Power over Ethernet (PoE)

Infrastructure and Design

  • Network Infrastructure Implementations
  • Planning an Enterprise Campus Network
  • Network Hierarchy and Distributed Switching
  • Software Defined Networking
  • Planning a SOHO Network
  • TCP/IP Protocol Suite

Policies and Best Practices

  • Procedures and Standards
  • Safety Procedures
  • Incident Response Policies
  • Security and Data Policies
  • Password Policy
  • Employee Policies

 

Module 2 / IP Addressing

Internet Protocol

  • IPv4
  • IPv4 Address Structure
  • Subnet Masks
  • IP Routing Basics
  • ipconfig / ifconfig
  • ICMP and ping
  • Labs
    • Configuring IPv4 Networking

IPv4 Addressing

  • IPv4 Addressing Schemes
  • Classful Addressing
  • Public versus Private Addressing
  • Subnetting and Classless Addressing
  • Planning an IPv4 Addressing Scheme
  • Public Internet Addressing
  • VLSM
  • Multicast and IGMP
  • Labs
    • Configuring IPv4 Subnets

IPv6 Addressing

  • IPv6 Address Format
  • IPv6 Addressing Schemes
  • IPv6 Address Autoconfiguration
  • Migrating to IPv6
  • Labs
    • Configuring IPv6 Networking

DHCP and APIPA

  • IPv4 Address Autoconfiguration
  • Configuring DHCP
  • DHCPv6
  • Labs
    • Configuring Address Autoconfiguration

Module 3 / Internetworking

Routing

  • Routing Basics
  • Routing Algorithms and Metrics
  • Dynamic Routing Protocols
  • Administrative Distance and Route Redistribution
  • IPv4 and IPv6 Internet Routing
  • High Availability Routing
  • Installing and Configuring Routers
  • Routing Troubleshooting Tools
  • Labs
    • Configuring Routing

TCP and UDP

  • Transmission Control Protocol (TCP)
  • User Datagram Protocol (UDP)
  • TCP and UDP Ports
  • Port Scanners
  • Protocol Analyzers
  • Labs
    • TCP and Port Scanning

Name Resolution and IPAM

  • Host Names and FQDNs
  • Domain Name System
  • Configuring DNS Servers
  • Resource Records
  • Name Resolution Tools
  • IP Address Management (IPAM)
  • Labs
    • Configuring Name Resolution and IPAM

Monitoring and Scanning

  • Performance Monitoring
  • Network Monitoring Utilities
  • Logs and Event Management
  • Simple Network Management Protocol
  • Analyzing Performance Metrics
  • Patch Management
  • Vulnerability Scanning
  • Labs
    • Performance Testing and Monitoring

Network Troubleshooting

  • Troubleshooting Procedures
  • Identifying the Problem
  • Establishing a Probable Cause
  • Establishing a Plan of Action
  • Troubleshooting Hardware Failure Issues
  • Troubleshooting Addressing Issues
  • Troubleshooting DHCP Issues
  • Troubleshooting Name Resolution
  • Troubleshooting Services

Module 4 / Applications and Security

Applications and Services

  • TCP/IP Services
  • HTTP and Web Servers
  • SSL / TLS and HTTPS
  • Email (SMTP / POP / IMAP)
  • Voice Services (VoIP and VTC)
  • Real-time Services Protocols
  • Quality of Service
  • Traffic Shaping
  • Bottlenecks and Load Balancing
  • Multilayer Switches
  • Labs
    • Configuring Application Protocols

Virtualization, SAN, and Cloud Services

  • Virtualization Technologies
  • Storage Area Networks (SAN)
  • Fibre Channel and Infiniband
  • iSCSI
  • Cloud Computing
  • Configuring Cloud Connectivity

Network Security Design

  • Security Basics
  • Common Networking Attacks
  • Network Segmentation and DMZ
  • Virtual LANs (VLAN)
  • VLAN Trunks
  • Network Address Translation (NAT)
  • Device and Service Hardening
  • Honeypots and Penetration Tests

Network Security Appliances

  • Basic Firewalls
  • Stateful Firewalls
  • Deploying a Firewall
  • Configuring a Firewall
  • Deploying a Proxy
  • Intrusion Detection Systems (IDS)
  • Denial of Service
  • Labs
    • Configuring a NAT Firewall

Authentication and Endpoint Security

  • Authentication and Access Controls
  • Social Engineering
  • Authentication Technologies
  • PKI and Digital Certificates
  • Local Authentication
  • RADIUS and TACACS+
  • Directory Services
  • Endpoint Security
  • Network Access Control
  • Labs
    • Secure Appliance Administration

Module 5 / Operations and Infrastructure

Network Site Management

  • Network Cabling Solutions
  • Distribution Frames
  • Change and Configuration Management
  • Network Documentation and Diagrams
  • Labeling
  • Physical Security Devices
  • Business Continuity and Disaster Recovery
  • Network Link Management
  • Power Management
  • Backup Management
  • Labs
    • Network Inventory Management

Installing Cabled Networks

  • Twisted Pair Cable (UTP / STP / ScTP)
  • Twisted Pair Connectors
  • Wiring Tools and Techniques
  • Cable Testing Tools
  • Troubleshooting Wired Connectivity
  • Other Copper Cable Types
  • Fiber Optic Cable and Connectors
  • Transceivers and Media Converters

Installing Wireless Networks

  • Wireless Standards (IEEE 802.11)
  • Wireless Network Topologies
  • Wireless Site Design
  • Troubleshooting Wireless Connectivity
  • Wireless Security
  • Wi-Fi Authentication
  • Extensible Authentication Protocol
  • Troubleshooting Wireless Security
  • Wireless Controllers

Installing WAN Links

  • Wide Area Networks (WAN)
  • Telecommunications Networks
  • Modern Telecommunications Networks
  • Local Loop Services
  • Installing WAN Links
  • Wireless WAN Services
  • Internet of Things

Configuring Remote Access

  • Remote Access Services (RAS)
  • MPLS and PPP
  • SIP Trunks
  • Virtual Private Networks (VPN)
  • SSL / TLS / DTLS VPNs
  • IPsec
  • Internet Key Exchange / ISAKMP
  • Remote Access Servers
  • Remote Administration Tools
  • Managing Network Appliances
  • Remote File Access
  • Labs
    • Configuring Secure Access Channels • Configuring a Virtual Private Network
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