Academy of Computer Education
7833 Walker Drive, Suite 520C
Greenbelt, Maryland 20770
Phone: (301) 220-2802
Toll-Free: (877) 564-TRAIN
Fax: (301) 220-3814
Email: click here
Get Directions
Category: Systems Administration | Vendor: Microsoft Corporation
Sorry, there aren't any upcoming classes in this course. Check back often for frequent updates!
The Microsoft Certified Desktop Support Technician (MCDST) training class and certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system. MCDST is an entry level certification that can jump start a candidate’s IT professional career. Typical job titles for MCDST include Help Desk Technician, Customer Support Representative, PC Support Specialist, or Technical Support Representative.
The MCDST certification covers the skills of help desk technicians, customer support representatives, PC support specialists, technical support representatives, and technical support specialists as defined by the National Workforce Center for Emerging Technologies Skill Standards for Information Technology and other research worldwide. The MCDST credential is for IT professionals working in the typically complex computing environment of small, medium, or large organizations.
The MCDST certification is appropriate for:
The Academy of Computer Education has the distinction of being recognized as an official Microsoft IT Academy. The Microsoft IT Academy program is a global IT learning solution that connects educators, students, and communities. Learn more about the features and benefits of the Microsoft IT Academy program.
1 Hands-On Class Program and 2 Exams required for certification (40 Academic Hours).
$1725.00 Tuition
$150.00 Registration fee
$120.00 Books
$1995.00- Total Cost
$249.00 Exam Prep Software (optional)
$250.00 Industry Certification Exams (optional)
There are no current articles related to this course. Please check back soon!